Frequently Asked Questions
Everything you need to know about our premium apparel and accessories.
What are your standard shipping times within Ontario?
We offer expedited shipping across Ontario with most orders arriving within 2 to 4 business days. Same-day delivery is available for select GTA postal codes on orders placed before 1:00 PM.
How do I ensure I am ordering the correct size?
Each product page includes a detailed sizing chart with measurements in both centimeters and inches. We recommend measuring a similar garment you already own to ensure a perfect fit.
What is your return policy for fashion items?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that for hygiene reasons, headwear and intimate apparel are final sale.
Are your clothing materials sustainably sourced?
Yes, we prioritize eco-friendly fabrics including organic cotton and recycled polyester. Specific material compositions are listed under the 'Sustainability' tab on every product page.
Can I track my order once it has been placed?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to our carrier's portal to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay, and Interac Online for a secure and seamless checkout experience.